Soft Play Finder

Creepy Crawlies

Irvine · KA12 0AA

4.2
370 reviews

Based on analysis of 31 reviews

Photos coming soon

Split across two distinct age zones — a toddler area for under-2s and a junior soft play for ages 3 and up — Creepy Crawlies in Irvine is open seven days a week with an in-house cafe that parents rate as one of its highlights.

Opening hours

Monday 9:30 AM to 5:30 PM
Tuesday 9:30 AM to 5:30 PM
Wednesday 9:30 AM to 5:30 PM
Thursday 9:30 AM to 5:30 PM
Friday 9:30 AM to 5:30 PM
Saturday 9:30 AM to 5:30 PM
Sunday 9:30 AM to 5:30 PM

Admission

Age groupWeekdayWeekend
2 – 4 years£8.00£8.00
5 years +£8.00£8.00
Babies (pre-walking)£6.50£6.50
6 mo – 2 yrs£6.50£6.50
AdultAdults not able to use large soft play area but can interact with toddlers in small toddler area

Booking not required

What to expect

Slides

Verified

Ball pit

Verified

Café on site

Verified

Dedicated baby area

Verified

Climbing frames

Verified

Parking

Verified

Good for school-age kids

Verified

Wheelchair accessible

Likely

Birthday parties

Likely

Suitable for under-2s

Verified

What people are saying

Common praise

CleanlinessFriendly and helpful staffLots for kids to doGood for birthday partiesGood quality food/cafe

Things to know

Poor staff attitude/customer serviceHigh pricesRules not enforced/confusingCash only paymentOlder kids in younger areas

Based on analysis of 31 customer reviews.

Recent reviews

C

Chelsea Hamilton

Took the kids to creepy crawlies and from the start it was a hostile environment. No service with a smile then asked for a tub to put the remainder of food in and we got given a dirty tub that they claimed was through the dishwasher when its clearly evident it was a dirty tub. Asked them numerous times for a different tub, they were hostile and not willing to accept that we wanted a different clean tub and very argumentative. So then complained to the "manager" and we got shown her lack of customer service. Nothing but cheeky and hostile. More training required! And also challenged them regarding a sign of no adults allowed even tho they stated when asked that adults can freely use the equipment and when challenged we were met with hostility and bad customer service. False advertising! All because they wanted to close early and go home. Paid a small fortune to be met with poor service! And there was also a young worker called Amy who was nothing but cheeky then proceeded to mouth at me as I walked away. Poor service and won't be back!

C

Cheyvonne Cassidy

I’ve been here so many times with my son. Staff are always friendly, the softplay equipment always clean, and staff are often seen out multiple times with hoovers and cleaning tables after. I have a softplay far more local than creepy crawlies (but opposite cleanliness to this review) so I’m more than happy to travel that bit extra to visit here. Food a bit pricy but it is what it is.

S

stephen shedden

Usual soft play madness


Key policies

  • Open 7 days a week from 9:30am to 5:30pm
  • Children under height of 4'6" (137cm) welcome
  • During hot weather may close early
  • Booking in advance no longer required (from 14th August)
  • Childminders discount available with registration card (juice and cookies included)
  • Group discounts for 10+ children and large groups such as nursery groups, play schemes, brownies and scouts
  • Adult supervision 100% necessary for all children
  • Nappy changing facilities, secure entry system, disabled access and parking available

Location

90 East Rd, Irvine, KA12 0AA

+44 1294 275566

Get directions

Information compiled from 31 verified Google reviews and venue data.