Soft Play Finder

Wild Cubs Free Children's Play Area

Ilford · IG1 1RS

2.8
24 reviews

Based on analysis of 15 reviews

Photos coming soon

A free-entry soft play area inside the Exchange Ilford shopping centre, aimed squarely at babies and toddlers under 2. Reviews frequently flag poor enforcement of age limits, with older children making the space unsafe for its intended age group.

Opening hours

Monday 10 AM to 6 PM
Tuesday 10 AM to 6 PM
Wednesday 10 AM to 6 PM
Thursday 10 AM to 6 PM
Friday 10 AM to 6 PM
Saturday 10 AM to 6 PM
Sunday 11 AM to 5 PM

What to expect

Slides

Likely

Card payments

Likely

Dedicated baby area

Verified

Parking

Likely

Wheelchair accessible

Likely

Suitable for under-2s

Verified

What people are saying

Common praise

Free entryGood for young children (when rules followed)

Things to know

Older children disregarding age restrictionsLack of supervision/rule enforcementUnsafe for younger childrenPoor cleanlinessDamaged/poorly maintained equipment

Based on analysis of 15 customer reviews.

Recent reviews

?

Very disappointed with the condition of the play area. The main slide is ripped and damaged, exposing the inner material, which is a serious safety concern for children. The soft play animal is also badly worn and broken. The carpet was dirty too – it used to be clean, so it’s disappointing to see how much the standards have dropped. It’s a free play area, which is appreciated, and we visited on a weekday afternoon so it wasn’t busy – but even then, the condition of the space is concerning. Overall, it feels poorly maintained and not as safe as it should be for young children. Management really needs to clean the area properly and repair the equipment urgently.

?

Big kids are allowed to play there. It is very unsafe for 2 years old and under. Avoid at any cost. Where is the management of this shopping centre I am asking.

?

People are not following rules for age 2 or under. Many kids playing above 2 even near 10 years old. This is a serious health and safety concern for kids 2 and under. I believe administration should look into it.


Key policies

  • No booking required for events
  • Bank Holiday Opening Hours: 10:00am – 5:00pm
  • Centre entrances open 30 minutes before trading begins and close 30 minutes after the centre closes

Location

Shopping Centre, Level 1 Exchange, 112 High Rd, Ilford, IG1 1RS

Get directions

Information compiled from 15 verified Google reviews and venue data.