Scrambles Soft Play

Edited my last review where I was very dissapointed regarding the booking system. Perhaps it wasn't the fairest review. I am not using the booking system anymore and just go when I think is not going to be busy. The staff is always lovely and always have been. They don't get to decide how the system works and how the booking system is set up. So in terms of staff, they are all 5*. I have never had an issue with them, always very helpful and polite. The cafe area is nice enough and never have to wait too long to be served. The area is always quite clean and tidy, so that's very nice. Overall is a nice softplay for the price. I just wish the booking system was easier and less convoluted. Yes, you don't need to use it most of the times, but on the weekends would be nice if there was an easier way to book the softplay.

This is an excellent Softplay. Been to quite a few around the country now and am very grateful that Scrambles is right on our doorstep and happens to be the best I've visited. It's always kept very clean, staff are quick to clear tables, spray them down and sweep up any dropped rubbish/food so kids don't get anything on their feet. It's a first come first served service but even when at capacity, the max I've ever waited was 20 mins. There's a cafe right next to the Softplay or you can sit comfortably upstairs and watch the climbers, so the time passes very quickly if you're asked to wait. Staff are lovely. Wait for food/drinks can sometimes be a bit slow as the counter for Softplay is shared with the cafe, so if both are busy then the staff can get a little overwhelmed. A little understanding goes a long way though and the staff here work exceptionally hard and are always very friendly. They know our daughter by name now, as we signed up for a membership and come several times a week because she loves it so much. There are three zones - a baby zone for 0-18m, toddler zone for 18m-3yrs and junior zone for 4-10yrs and they're very good at asking older kids to leave the baby zone if it gets busy, which is a relief, as many places I've been to don't police the young baby areas and it can be anxiety inducing if you're in with young babies and rough older kids are jumping around them. Parking is free, you just register your car registration on one of the tablets in the building to get your free parking. Food and drink is well priced for this type of venue, very reasonable. Bottle of water, carton of chocolate milk, cheese sandwich, fruity bites and a coffee cost me £7. Membership is also well priced at £19.99 per month and grants you access to two other Softplay venues in the area too. Can't fault Scrambles at all. One of the cleanest, best run Softplays I've been to and great facilities for all ages.

Great venue for small children, my son absolutely loves it.